Preexisting challenges related to staffing, workflows, and logistics were magnified by an unpredictable tsunami of testing volumes and the critical need to deliver important insights to vital frontline staff and patients. If you don't see a recent payment made online, it may still be pending.The COVID-19 pandemic drastically changed the laboratory industry. Payments made by mail, phone or at one of our locations will not appear. To make a payment, simply select the invoice(s) you would like to pay and click the "Pay Selected" button. View Payment Historyīelow is a list of your payments made through our web site only. To cancel a prepaid My Lab ReQuest, please call:Ħ02.685.5000 | 1.800.766.6721 Are you sure? Make A Paymentīelow is a list of your invoices we were able to match to your account. Our business hours are Monday through Friday, 7:00am – 5:00pm, 1-80. We appreciate your communications with Sonora Quest Laboratories, and wish to continue servicing you in the future, if you have additional questions or comments you may continue to contact us by email or by phone. Please note that this process may take longer depending on your insurance plan’s claim handling time.
Call quest diagnostics online results update#
Otherwise, our team will process your insurance update and you should expect to receive a new or corrected explanation-of-benefits from your insurance provider within the next 14-21 business days. Thank you for taking the time to update your insurance information with Sonora Quest Laboratories we will contact you at the provided email address only if we need additional information from you in order to process your insurance update. Please select the information that you would like to update, then select Save on the bottom of the page. Please allow one hour to see this change reflected within your account. Your request to remove access to your child’s results has been submitted. You are requesting to remove your access to your child’s results. After that time, log back in to submit your request.īy clicking ‘I Understand’, you are also agreeing to the Terms & Conditions of our patient results portal partner, Luminate Health. You will be redirected to the authentication process which may take 60 minutes to receive approval. Your account must be authenticated for access to our patient results portal and to request access to minor results. You are about to leave the Sonora Quest Laboratories site. You must be logged in to before requesting results for minors. Neither Sonora Quest Laboratories nor its Medical Director will provide interpretation, counseling, consultation, or care recommendations on the basis of any laboratory results provided to you.īy clicking ‘I Understand’, you are also agreeing to the Terms & Conditions of our patient results portal partner, Luminate Health. In order to fully understand what your lab results mean, we strongly encourage you to discuss your results with a doctor. Your receipt of these results should not be viewed as medical advice and is not meant to replace discussion with your doctor or other healthcare professional. This could be because of timing of report delivery or other factors outside of laboratory or provider control. You may be receiving your results before your healthcare provider. You must be logged in to before viewing your test results.
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If you are a parent or guardian of a minor under the age of eighteen, you can request their laboratory results by logging in, authenticating your account, and completing the Request to Link Minor Child to Parent/Guardian Patient Results Portal (also available in Spanish). Get Results for Minors Access test results for minors under age eighteen Request laboratory results by completing and submitting an Authorization to Use or Disclose Protected Health Information (PHI) (also available in Spanish). Email, Mail, or Fax Have your results sent to you or someone you authorize If you do not have a social security number, please call 60, Monday-Friday from 8:00am-5:30pm MST for alternative options.
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Online results access requires a USA-issued social security number and you must be over the age of eighteen. Online - Patient Results Portal The Quickest Way to Get Your Results